How long will it take to receive my order?
Orders are dispatched within 3 working days of being received (unless stated otherwise), you will be notified by email once your order has been posted. If you selected 1st class postage at checkout, your order should arrive the day after you have received your dispatch email. If you selected 2nd class postage at checkout, your order should arrive 2 to 3 days after receiving your dispatch email.
I haven't received my order, what should I do?
Please email us at email@example.com and I will look into this straight away.
I want to send my order to another address as a gift, do you do this?
Yes we can. At checkout enter the delivery address. If you require a handwritten note and gift-wrapping please let us know in the notes at checkout.
Do you ship overseas?
Yes. Please contact us and we can calculate shipping costs for you.
I would like to order in bulk, do you offer a discount for this?
Yes we do. Please email us at firstname.lastname@example.org and we will discuss your requirements.
The item I want to order is out of stock, will you be getting more stock?
We like to give our customers a variety of products therefore update our stock regularly. Please email us with the product information and we can check if we are getting it back into stock, we may be able to pre-order it for you.
Can you stock my products?
We love to collaborate with other businesses. Please send us an email and we can discuss this further.
Do you offer discounts for childminders/nurseries/schools?
Yes we do. Please email us on email@example.com and we can discuss how we can work together. We work with a range of suppliers so can offer you specific resources not listed on the website.